Warranty Information

10-Year Warranty on the Entire Trampoline *

Designed to go the Distance. Year. After Year. After Year.
We know you want the best for your kids, which is why we developed a trampoline warranty with your family in mind - to give you peace of mind. It's the only trampoline to offer a full 10-year warranty on all components, from the day it was originally purchased. With exceptional engineering, premium materials, quality control and testing, plus a best in class 10 year warranty, your Springfree® Trampoline is built to last.

Not all Warranties are Equal

ACON

JUMPFLEX

JUMPSPORT/ALLEY OOP

Mat
Springs/Rods
Safety Net
Frame
Net Poles
Pads/Softedge

10 Years
10 Years
10 Years
10 Years
10 Years
10 Years

5 Years
5 Years
1 Year
10 Years
1 Year
2 Year

5 Years
5 Years
1 Year
10 Years
1 Year
1 Year

10 Years
5 Years
10 Years
lifetime
lifetime
5 Year

Sources

www.skywalkertrampolines.com/manuals/trampoline/SWTCS1400_Manual.pdf (November 13, 2018)
www.vulyplay.com/trampoline/thunder (November 13, 2018)
www.vulyplay.com/trampoline/lift November 13, 2018)
www.zupapa.us/support/warranty (November 13, 2018)
www.jumpsport.com/outdoor-trampolines-jumpsport-skybounce-10ft-trampoline-with-enclosure (November 13, 2018)
www.jumpsport.com/outdoor-trampolines-stagedbounce-14ft-trampoline-with-enclosure/ (November 13, 2018)
www.jumpsport.com/outdoor-trampolines-jumpsport-elite-12ft-trampoline-with-enclosure/ (November 13, 2018)
www.skyboundusa.com/pages/warranty (November 13, 2018)
www.jumpsport.com/outdoor-trampolines-alleyoop-sports-rectangular-10x17foot-trampoline-with-enclosure/ (November 13, 2018)

Accessories

All Springfree Trampoline Accessories are covered by a two years warranty.

Spare Parts Trampoline

All Springfree Trampoline purchased spare parts come with a 2-year warranty for the original purchaser (warranty is not transferable.) Proof of purchase is required.

Service and Quality you can Trust

Buying a Springfree Trampoline is a family investment. We offer the best trampoline warranty on the market, and our commitment to manufacturing the highest quality product means peace of mind for you. We promise to stand behind our product and if you ever have any concerns, we are just a phone call away.

We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. Click here for details.

Please note that our warranty changed to 10 year coverage in September 2017. If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at (+33 231 890 028). If you purchased your Springfree prior to September 1, 2017 click here for warranty details.

Need Help?

If you’re a new Springfree owner, register your warranty now. This will expedite the warranty process in the event of a future warranty claim.

Contact-us to make your warranty claim : info@springfree.fr

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.

Warranty Claim Process

Step 1: Submit Warranty Claim
Step 2: Provide Additional Documentation (if required)
Step 3: Warranty Claim Reviewed by Springfree Team
Step 4: Final Claim Results to Customer

If you have any question about making a claim, please contact our Customer Care team at +33 231 890 028.